Frequently Asked Questions
Thank you for your interest in Feeding Friend. We are proudly designed, owned and operated in Perth Western Australia. Feeding Friend is our family brand and trademarked and patented protected. It’s ingenuity, unique and innovative design has been recognised internationally and we are excited to share more details with you. We’ve listed some Frequently Asked Questions below, but if you have any other queries, please feel free to contact us by filling out the below form.
Remove pillow from green storage bag. Locate valve and open by twisting valve to the left to allow air to inflate pillow. Please note initial inflation will take longer. Pre-inflation is recommended by opening the valve to allow wedge to take full shape overnight. Pillow will inflate faster with regular use. Once wedge has taken full shape, close the valve by pushing down while twisting to the right.
Open the valve by twisting to the left. Start to roll up the pillow (from the thinnest point of wedge) while pushing the air out. This works best against a flat surface or against your leg. Once pillow has been rolled up towards the valve, close the valve by twisting to the right. Pillow can also be folded as opposed to rolled. Once valve is closed, place deflated pillow into green storage bag.
Once pillow is inflated and valve is closed, your pillow is ready to be used. We recommend you commence feeding your baby first. Once your baby is in position and drinking comfortably, use your free hand to place the pillow under your loading arm, hand or wrist to take the pressure off. Feeding Friend is designed to reduce Carpal Tunnel Syndrome by providing a surface for your arms and hands to rest on while you cradle your baby. Feeding Friend is not designed to replace your arms. Your baby must always be held while using Feeding Friend.
Pillow can be used in several positions to suit your body and growing baby. First step is to securely position your baby to feed or to simply cuddle. Once your baby is safely being held, use your free hand to position pillow in any direction under the loading arm. The wedge shape offers various levels of support so it can be facing towards or away from your body or even across your lap. Please refer to our home page for examples of positions of use.
- Remove the outer cover by opening the zip
- Slightly roll up the lower end of the pillow (opposite end to valve)
- Finally, gently remove cover off of valve
- Unzip cover and locate hole for valve
- Place the hole over the valve
- Continue to cover pillow
- Slightly roll up the lower end of pillow (opposite end to valve)
- Tuck lower end of pillow into cover
- Zip up Cover
Remove cover to hand wash only in warm water. Do not bleach and do not tumble dry. Please hang cover up to drip dry. Wipe down interior. Ensure interior surface is dry before redressing with fabric cover
Feeding Friend’s interior is made out of a foam composite material. Exterior layer and valve is PVC and cover is of polyester fabric.
The pillow’s size when deflated and kept in storage bag is:
L: 20cm (7.9”) H: 24cm (9.5”) – The size reduces when the top of storage bag is flattened
The pillow’s size when inflated is L: 45cm (17.7”) H: 14cm (5.5”) at highest point of wedge and W: 15cm (5.9”)
Feeding Friend weighs 350g (0.7lb) when in storage bag
Yes, Feeding Friend is safe to use on aeroplanes.
We accept PayPal
Shipping costs vary depending on country and location. Standard shipping is a flat rate of $10 AUD
Depending on which country you live in, your pillow can take 2 days – 4 weeks to arrive. If you need your pillow urgently, please email firstname.lastname@example.org with your name and order number as the subject
Feeding Friend will offer a replacement or refund if your product is faulty. We do not offer refunds for change of minds. We advise you to read our FAQ’s or connect with us via email: email@example.com with your questions. We are here to help you make an informed decision before you commit to purchase.
If you have any more questions, please let us know
Please do not hesitate to contact us if you have any questions, comments or feedback.
Your Friends at Feeding Friend are eager to help you in anyway we can.